kaki33 is committed to protecting the personal data of all players on the Platform. This Privacy Policy explains what information we collect, how we use it, who we may share it with, and what rights you hold over your own data. Please read it carefully before registering an Account.
A plain-language overview of how kaki33 handles your personal data. Full legal text follows below.
kaki33 collects personal data that is necessary to provide and improve the Platform, verify player identity, process transactions, and comply with regulatory obligations. We do not collect data for its own sake — every data point serves a defined purpose documented in this Policy.
kaki33 applies 256-bit SSL encryption to all data in transit and uses industry-standard encryption at rest for stored personal records. Access to personal data within kaki33's systems is restricted on a need-to-know basis and subject to internal access controls and audit logging.
kaki33 does not sell your personal data to third parties. Data is shared only with payment processors required to complete transactions, identity verification providers required for KYC compliance, and regulatory or law enforcement authorities as required by applicable law or our operating licence.
You have the right to access, correct, and in certain circumstances request deletion of the personal data kaki33 holds about you. You may also withdraw consent for optional marketing communications at any time. Contact support to exercise any of these rights.
kaki33 uses essential cookies to maintain your login session and Platform functionality, and optional analytics cookies to understand how players interact with the site. You can manage cookie preferences via your browser settings. Disabling essential cookies may affect Platform functionality.
kaki33 retains personal data only for as long as necessary to fulfil the purposes for which it was collected, including compliance with regulatory retention obligations under our operating licence. Transaction records are typically retained for a minimum of five years following Account closure.
This Privacy Policy ("Policy") is issued by kaki33 ("kaki33", "we", "us", "our") and applies to all personal data collected from players, website visitors, and prospective registrants in connection with the kaki33 Platform accessible at kaki33.com, including the kaki33 Casino, sportsbook, slots, and all associated services.
This Policy should be read together with the kaki33 Terms & Conditions and the Responsible Gaming Policy. By registering an Account or using the Platform, you acknowledge that you have read and understood this Policy. If you do not accept this Policy, you must not use the kaki33 Platform.
1.1 kaki33 is the data controller responsible for the personal data collected through the Platform. For the purposes of this Policy, "data controller" means the entity that determines the purposes and means by which personal data is processed.
1.2 kaki33 processes personal data in accordance with its obligations under applicable data protection laws, including but not limited to the Malaysian Personal Data Protection Act 2010 (PDPA) and any applicable provisions of the international gaming regulatory framework under which kaki33 holds its operating licence.
1.3 All data protection queries and rights requests should be directed to the kaki33 Data Protection contact at [email protected].
2.1 kaki33 collects the following categories of personal data from Players:
| Category | Examples | Collection Point |
|---|---|---|
| Identity Data | Full name, date of birth, nationality, government-issued ID number | Account registration and KYC verification |
| Contact Data | Email address, Malaysian mobile number, residential address | Account registration |
| Financial Data | Payment method details (e-wallet ID, bank account number), transaction history, deposit and withdrawal amounts in MYR | Cashier / payment processing |
| Gaming Data | Wagering history, game session logs, bet amounts, game outcomes, bonus usage | Platform activity |
| Technical Data | IP address, device type, browser type and version, operating system, session timestamps | Automatic collection on Platform access |
| Communications Data | Support chat transcripts, email correspondence, WhatsApp messages to kaki33 support | Customer support interactions |
| Verification Data | Copies of identity documents, selfies, proof of address documents | KYC verification process |
2.2 kaki33 does not intentionally collect sensitive personal data (such as health information, racial or ethnic origin, or religious beliefs) unless specifically required for a responsible gaming assessment initiated at the Player's request.
3.1 kaki33 uses the personal data it collects for the following purposes:
4.1 kaki33 processes personal data on one or more of the following legal bases:
5.1 kaki33 does not sell, rent, or otherwise commercially transfer personal data to third parties. Data is disclosed only in the following limited circumstances:
5.2 All third parties with whom kaki33 shares personal data are required to handle that data in accordance with applicable data protection law and, where applicable, are subject to data processing agreements specifying the permitted uses of the data shared.
6.1 kaki33 may transfer personal data to recipients located outside Malaysia in connection with the provision of Platform services, including to payment processors, KYC providers, or cloud infrastructure providers operating in other jurisdictions.
6.2 Where such transfers occur, kaki33 implements appropriate safeguards to ensure that the transferred data receives a level of protection equivalent to that provided under Malaysian data protection law, including the use of contractual clauses approved by the relevant data protection authority.
7.1 kaki33 uses the following categories of cookies on the Platform:
7.2 You may manage cookie preferences through your browser settings. Note that disabling strictly necessary cookies may impair your ability to log in or use Platform features correctly.
7.3 kaki33 does not use third-party advertising or behavioural tracking cookies that share Player data with advertising networks.
8.1 kaki33 retains personal data for the following minimum periods, after which data is securely deleted or anonymised:
9.1 Subject to applicable law and certain exceptions, you have the following rights in relation to the personal data kaki33 holds about you:
9.2 To exercise any of the above rights, please contact kaki33 via live chat or at [email protected]. kaki33 will respond to all verifiable rights requests within 30 days. Identity verification will be required before any rights request is actioned.
10.1 The kaki33 Platform is strictly restricted to individuals aged 21 years or older. kaki33 does not knowingly collect personal data from individuals under the age of 21.
10.2 If kaki33 becomes aware that personal data has been collected from an individual under 21, that data will be promptly deleted and the associated Account closed in accordance with the kaki33 Terms & Conditions.
10.3 If you believe that a minor has registered on the Platform, please notify kaki33 immediately at [email protected].
11.1 kaki33 implements technical and organisational measures designed to protect personal data against unauthorised access, accidental loss, destruction, and alteration. These measures include:
11.2 Notwithstanding the above, no data transmission over the internet or data storage system can be guaranteed to be 100% secure. Players are encouraged to use strong, unique passwords and to enable Two-Factor Authentication on their kaki33 Account.
12.1 Where a Player has opted in to marketing communications at registration or subsequently via Account settings, kaki33 may send promotional emails, SMS messages, or WhatsApp notifications regarding bonuses, new game launches, and Platform news.
12.2 Players may withdraw consent to marketing communications at any time by updating their notification preferences in Account settings or by contacting kaki33 support. Withdrawal of marketing consent does not affect the Player's ability to use the Platform or receive transactional communications (such as deposit confirmations and withdrawal notifications).
13.1 The kaki33 Platform may reference third-party payment providers and game software suppliers whose own privacy practices are independent of this Policy. kaki33 is not responsible for the privacy practices of third-party providers. Players interacting with third-party services (such as completing a Touch n Go eWallet payment) are subject to the relevant third party's own privacy policy.
14.1 kaki33 reserves the right to update this Privacy Policy at any time. Where changes are material, kaki33 will notify Players via their registered email address or via a notice on the Platform prior to the changes taking effect. The effective date of the current version is stated at the top of this document.
14.2 Continued use of the kaki33 Platform following notification of any amendments constitutes acceptance of the revised Policy.
15.1 For questions, concerns, or requests relating to this Privacy Policy or the processing of your personal data by kaki33, please contact:
15.2 If you are not satisfied with kaki33's response to a privacy concern, you have the right to lodge a complaint with the Personal Data Protection Commissioner of Malaysia or the data protection supervisory authority in your jurisdiction of residence.
kaki33 is built on genuine security, certified fairness, and transparent data practices. Live casino, 800+ slots, and a full sportsbook — all in MYR with fast TnG and Boost banking. Players must be 21 or older.